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What You Agree To When You Use pkr78

These terms set out how pkr78 operates and what you can expect from us — covering your account, your data, and your right to ask questions or request changes.

Pakistan-eligible accountsJazzCash, Easypaisa, Raast payments coveredData kept secure and minimalContact us anytime via live chat or emailYour account, your control
pkr78 What You Agree To When You Use pkr78
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We collect only what we need to run your account and process payments through JazzCash, Easypaisa, and Raast. We do not sell your data to third parties. You can request a copy of what we hold or ask us to delete it — submit that request through Account Settings or by emailing our support team directly.

Data You Share

We hold your registration details and transaction history. Payment data passes directly through JazzCash, Easypaisa, or Raast — we do not store full card or wallet credentials on our servers.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform performs. You can adjust cookie preferences from the footer settings link on any page.

Account Security

Your account is protected with SSL encryption and OTP verification on login. If you receive an OTP you did not request, change your password immediately and contact live chat.

Retention and Deletion

We retain account data for as long as your account is active and for the period required by applicable law after closure. Request deletion via Account Settings; we will confirm once it is processed.

REACH OUR TEAM

How to Contact Us About Legal or Account Matters

Questions about your rights, account status, or our terms? We have three direct paths to our support team — pick whichever suits you best. Our team handles legal and account queries in English and can escalate to a senior case handler if your issue needs one.

Live Chat Open the chat icon inside your account dashboard. A support agent will respond directly and can escalate legal or account questions to the right team.
Email Support Send your query to our support address with your registered account details. We aim to reply with a substantive response rather than a holding acknowledgement.
Account Help Centre Log in, go to Account Settings, and select Help. From there you can submit a formal request about data access, account changes, or terms clarification.

Common Questions About Our Terms and Your Rights

Below are the questions we get most often about legal matters, account rights, and data. If yours is not here, our live chat team can walk you through it.

Access depends on local law and is available only in regions where online gaming is permitted. Check your local regulations before opening an account — we cannot extend access beyond eligible areas.

We hold your account registration details, login history, and transaction records. Payment credentials are processed through JazzCash, Easypaisa, or Raast directly and are not stored on our platform.

Log in, go to Account Settings, and submit a data access request. Alternatively email our support team with your registered account details and we will respond with what we hold.

Yes. Submit a deletion request through Account Settings or via email. We will process it and retain only what applicable law requires us to keep after account closure.

We will notify you before material changes take effect — either by email or an in-platform alert when you next log in. Continued use after the effective date means you accept the updated terms.

Start with live chat inside your account dashboard. If the issue is not resolved, email our support team and request escalation to a case handler who covers legal and account disputes.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.